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Performance management involves measures, monitoring, analysing and using data on a regular basis to improve the effectiveness, efficiency and quality of the Supreme Court of Victoria’s operations. Court performance measures do not relate to the adjudicative function of the Court, or the decisions of the Court.
In addition to measuring performance, the Court’s commitment to continuous improvement is met through, understanding and evaluating the needs of Court users and jurors.
International Framework for Court Excellence
The Supreme Court of Victoria was the first Supreme Court in Australia to become a member of the International Consortium for Court Excellence (ICCE).
Experts from Singapore, Australia, the United States and Europe formed the Consortium to develop an International Framework for Court Excellence (IFCE). The Australasian Institute for Judicial Administration is one of four founding members and the signatory that represented Australia in the development of the IFCE.
The IFCE includes a framework of core values that are aligned with seven areas of excellence. It has an important role in assisting courts to improve the quality of their services. The Supreme Court regularly assesses its performance against the IFCE to ensure it is tracking well in its application of the model.
Find out more about the Consortium and the IFCE from the ICCE website (External link).