As part of implementing the International Framework for Court Excellence, the Supreme Court has committed to periodically collecting data regarding its performance as rated against the Framework’s seven areas of excellence. This process is known as organisational self-assessment and provides the Court with information to assist in planning improvement actions and gauging progress over time.
In 2011, the Court undertook its initial organisational self-assessment with input from judges, judges’ staff and support delivery staff. International experience suggests that courts with scores in the range of 40% to 60% have a sound, effective approach in place and are achieving good performance levels. The 2011 data, as shown below, sets a foundation benchmark against which rates of improvement over subsequent years can be measured.
The Court will continue to self-assess its operations at routine intervals with the view to continuously improving the important public value it offers to the Victorian community.