Business Service Brokers Pty Ltd (t/as TeleChoice) Group Proceeding (Class Action)

This class action concerns franchise agreements entered into between the Independent Franchisee Group Members (as defined in the claim) and Business Service Brokers (t/as TeleChoice) between 1 January 2006 and 22 October 2012.  

The Plaintiffs claim that by reason of the franchise agreements, TeleChoice is bound to pay to the Plaintiffs and the Independent Franchisee Group Members a portion of the sums TeleChoice received for commissions in S ECI 2017 00289 Business Service Brokers Pty Ltd (ACN 069 049 994) as Trustee for the Sharelink Services Unit Trust vs Optus Mobile Pty Ltd (ACN 054 365 696) (the TeleChoice v Optus litigation).  

The Plaintiffs seek a declaration to that effect, together with compensation pursuant to section 237 of the Australian Consumer Law (ACL) on the basis that it was unconscionable for TeleChoice to have retained the commissions.  The Plaintiffs further claim TeleChoice breached the franchise agreements by replacing Optus as its telecommunications supplier, for which they seek damages and declarations that personal guarantees given by group members in their franchise agreements are unenforceable. 

IMPORTANT INFORMATION ABOUT OPTING OUT

If you are, or you think that you may be a group member, you should read the documents below carefully. 

The Notice (a copy of which is below) contains important information about your rights to: 

(1) opt out of the proceeding; or 
(2) do nothing.

If you do not wish to be a group member and do not want your rights determined by the class action you must opt out by 4:00pm (AEDT) on 27 February 2026.

To opt out, you must complete the opt out notice attached to the Notice and return via email or post to the address on the Notice for the Registry of the Supreme Court of Victoria.

For further information about opting out, please refer to the Notice to Group Members.

If you do nothing, you will remain a group member of the Sportsbet Class Action and will be bound by any settlement or judgment of the proceeding.

The definition of a "group member" is set out in the Notice.

Notice to Group Members
Orders of the Honourable Justice Nichols made 28 January 2026