Toyota Add-On Insurance Group Proceeding (Class Action)

This matter is a group proceeding (class action) commenced by Tracey Hepi and Eru Hepi brought on behalf of customers who entered into car loans with Toyota Finance, obtained via dealer arrangements between 1 January 2010 and 5 October 2021. The car loans facilitated the payment of premiums for add-on insurance products underwritten by the insurance underwriter.

It is alleged that the add-on insurance policies were inappropriately sold to Hepi and to group members, that they were of little value or worthless and were misrepresented to consumers as being mandatory rather than optional or were not disclosed at all.  Such conduct is alleged to give rise to an entitlement to relief under ss 76 and 77 of the NCCP Act as unjust transactions, misleading or deceptive conduct in breach of s 1041H of the Corporations Act and/or s 12DA(1) of the ASIC Act, unconscionable conduct in breach of s 12CB of the ASIC Act, inappropriate advice in breach of ss 961B and 961G of the Corporations Act and an entitlement to claim for restitution.