This is a group proceeding (class action) brought against Entain Group Pty Ltd which provides betting and wagering services through the Ladbrokes and Neds brands.
The class action is brought on behalf of persons who have placed one or more bets with Entain using the Fast Code Service from 4 March 2019 to 4 March 2025 and suffered loss or damage arising from their bets with Entain using the Fast Code Service.
It is contended that Entain through the Fast Code provided an in-play betting service pursuant to Interactive Gambling Act 2001 (Cth) (IGA), that was not wholly by way of a telephone betting service. It is alleged that Entain’s Fast Code service contravened the IGA as it allowed customers to input information about the bet via the Neds or Ladbrokes app and/or website, with the customer then prompted to initiate a call to Entain to place the bet.
It is alleged that by representing that the Fast Code service was lawfully provided, Entain engaged in misleading and deceptive conduct under the Australian Consumer Law and breached its Fast Code service terms and conditions.
Entain denies the substance of the allegations.
Amended Defence and Counterclaim filed by the Defendant on 13 April 2026 in the Ladbrokes and Neds Group Proceeding (Class Action)
Amended Statement of Claim filed by the Plaintiff on 1 December 2025 in the Ladbrokes and Neds Group Proceeding (Class Action)
Group Proceeding Summary Statement filed by the Plaintiff on 23 December 2025 in the Ladbrokes and Neds Group Proceeding (Class Action)