Learn how to create a new case request in RedCrest.
Create a new request
RedCrest is the Supreme Court of Victoria’s secure 24/7 eFiling system.
The RedCrest filing system is used for matters across the Court of Appeal, Common Law Division, Criminal Division, Costs Court and all Commercial Court matters.
This video walks you through the steps to create a request in RedCrest, including what information and documents you will need to prepare and how a payment is processed.
This video will show you how to create a new case request in the Supreme Court’s electronic filing system, RedCrest.
Please note that the selections made are examples only. If you require any assistance on procedural matters, please contact the relevant registry.
From the eFile screen, select the create new case request button.
On this screen we will enter the proceeding information, party details and attach the documents which are being filed.
In the top section select the case type you’re filing.
Then select your initiating action. If you are unsure about either of these steps, please contact the relevant registry for assistance before continuing. In the party section, enter the party details. Select the party type. Select the legal representative checkbox if you are representing this party.
Then select the on behalf of checkbox.
Select the fee category for the party. If you're representing multiple parties, select on behalf of and the fee category for the highest fee payer only. More information on fee categories is available on the Supreme Court website.
Next, enter the name of the party, either first name, last name, or company name.
If you are representing the party, then the contact information is the contact information for your law firm.
For the email address, please enter the email address as it appears in the tram tracks of your document. In the party 2 section, add the second party.
Please note, do not enter the email address for any defendants or respondents.
To add additional parties, click add party and follow the previous steps.
Once you've added all parties, select the document type you are filing.
Attach the document by selecting the browse button, and title it using the document notes section in line with the document naming conventions.
The document naming conventions can be found under the resources section by clicking on the sidebar on the screen.
You'll then need to attach your completed application for fee category form if it is required for the fee category selected.
Please note it is not required for corporate or natural person fee categories. The application form can also be found on the sidebar under fees and application forms.
You can upload your attachment by clicking on the browse button, and enter the document title.
Continue to add any additional documents you need to file by selecting add document.
Please ensure your documents are fully completed, including with hearing details where required before uploading.
On this screen you can also add a filing note which will be viewable by the registry.
Please note if the filing is urgent or required in Court for the following day, please contact the relevant registry immediately after filing.
Once you have attached all your documents for filing, select continue with filing. This will take you to the review screen.
At this stage, your filing has been saved as a draft. Please note the new case request number or eFile ID at the top of the screen.
Once you submit your filing, you can quote the eFile ID if you need to contact registry to query your filing.
If you need to modify your filing, select the modify button at the bottom of the screen. This will take you back to the previous screen to make any edits required.
Otherwise, you can continue by selecting add to cart, and then submit filings and pay now. You'll be directed to PayPal to enter your payment details.
You can use either a PayPal account or pay directly with a credit or debit card. If using a credit card, then the information entered here must be exactly as it appears on the credit card.
Select pay now. Please note that this is an authorisation to deduct funds when your filing is accepted. Payment will be not deducted if your filing is not accepted.
Once your payment has been completed, your filing will be submitted with the Court to review. For further information on how to file, please see the eFiling user guide and FAQ sheet available on the RedCrest home page.
REDCREST VIDEO SERIES
This RedCrest video guide is part of a series to help Court users learn about filing documents in the RedCrest portal.
If you are preparing to represent yourself in the Supreme Court, these videos will provide more detail on the steps required in the process.